We have a number of excellent professionals; can provide you with professional pre-sale, sale and after-sales service. Pre-sale, our sales engineers can provide kinds of scientific, reliable selections due to different requirements and conditions of the customer for consulting. The company's design and production staffs will fully reflected the advanced technology and perfect manufacturing technology in each product; the production workshop staffs ample experience and production tools in place, has a strong production capacity of product availability. The company's after-sales service system and the concept of customer service to ensure that each factory can be the first time equipment has been improved and high quality service, we ensure that each piece of equipment to maintain a good working status.
1. Technology support: Introduce products detail to customer's procurement, technical or other factual , patient answers to a variety of consulting, and providing the most comprehensive relevant technical information.
2. Site visit: Inspect gas venue, and know the needs of customers.
3. Comparison and Selection: Specific analysis for clients, compared to the formulation to meet the actual needs of the client program to use gas.
4. Technology cooperation: Assist the technical unit communicate, listen to the recommendations of the users and the departments concerned, in the design and manufacture of products based on the actual situation in a rational manner to improve the product, want to meet the user's reasonable.
5. Products strategy: Gas in accordance with specific customer requirements, to "tailor" the major design, so that customers receive the most economical investment cost.
6. Set up user profiles to assist users of equipment management; a regular basis to remind users to replace the easy consumption of wearing parts, inspection equipment and attention; set up after-sales service professionals Record file, within three months of regular telephone return, our service engineers will carry out regular visits.
7. Such as failure of the system, users received a telex or telephone service information, and reply immediately to give solutions. Such as phone does not solve the problem, my company will be after-sales service within 36 hours at the user site to repair equipment.
